Initial Intake Assessment & Interview (90Min Session)

When illness or appointments feel overwhelming, families often don’t know where to start. This 90-minute session brings clarity, confidence, and direction — helping you make sense of your care and move forward with peace of mind.

This session is the first required step before ongoing navigation or advocacy services. It helps ensure your nurse understands your full picture — so future support is accurate, safe, and truly personalized to you and your family.

Who this is for:

• Patients and caregivers who feel uncertain about what to ask or how to prepare

• Families who want to stay organized and avoid missing important details

• Anyone who wants to better understand medical information in simple, clear language

What's Included:

• Head-to-Toe Clinical Nursing Assessment to understand your health needs holistically
• Review of your medical history, paperwork, and key questions
• Explanation of medical information in clear language (English or Chinese)
• Guidance on what to ask at upcoming appointments
• A simple care summary covering key information and next steps
• Resource suggestions tailored to your situation

Why this matters:

• Prevents costly delays or unnecessary repeat visits caused by miscommunication

• Saves hours of research or back-and-forth phone calls

• Reduces anxiety by helping everyone feel informed and confident

A clear plan reduces stress, helps families communicate effectively with healthcare providers, and makes every appointment more productive.

This session sets the foundation for safer, smoother care later.

Pricing:

$200 for a 90-minute session

Availability:

• In-person (GTA)
• English or Chinese

Scope & Safety Statement:

This service supports communication, navigation, and health education. It does not replace medical advice, diagnosis, or treatment. All medical decisions remain with your healthcare providers.

Travel Note:

In-person support is available within the GTA. If additional travel is required, any costs will be discussed in advance — no surprises.

Ready to get started?

Start with your 90-minute Intake & Education Session — the first step to receiving personalized navigation and advocacy support.