Care Planning & Communication with Healthcare Teams

Care Planning & Communication with Healthcare Teams

When medical information feels confusing and you're not sure what happens next, you need someone who can help you understand, organize, and communicate clearly with your care team.

You're Not Alone in Feeling This Way

Many families in Ontario face the same struggles. Appointments feel rushed. Doctors use words you don't understand. Test results arrive, but no one explains what they mean. Referrals get lost. Discharge instructions are unclear. You're left wondering: Did I miss something important? What am I supposed to do next?

These gaps in communication can lead to confusion, missed appointments, medication errors, and unnecessary stress. You deserve clarity, not more worry.

How I Help

I work with you to bring order and understanding to your care. As a registered nurse and patient advocate, I help you prepare for appointments, clarify care plans, communicate your concerns to your healthcare team, and organize next steps. I don't replace your doctors — I support you in understanding what they're saying and making sure your voice is heard.

You stay in control. I'm here to help you feel confident, informed, and supported as you navigate the Ontario healthcare system.

What's Included:

• Preparing for upcoming medical appointments with questions and goals
• Clarifying care plans and treatment options in plain language
• Communicating your concerns and preferences to your healthcare team
• Organizing referrals, tests, and follow-up appointments
• Hospital discharge planning support and care transitions
• Coordinating information between multiple providers for continuity of care
• Bilingual support in English or Chinese
• PHIPA-compliant documentation and privacy protection

The Result

Less stress. More clarity. A clear plan. And the confidence that comes from knowing someone is helping you keep all the pieces together.

Pricing:

$150/hour

Availability:

Virtual or in-person (GTA) | English or Chinese

Scope & Safety Statement:

This service supports care planning, communication, and health education. It does not replace medical advice, diagnosis, or treatment. All medical decisions remain with your healthcare providers. I work in partnership with your care team to support your understanding and communication.

Travel Note:

In-person support is available within the GTA. If additional travel is required, any costs will be discussed in advance — no surprises.

If you're feeling overwhelmed, I can support you. Let's talk.